Contact information
Last Updated: September 24, 2026
If you have any questions regarding KANSO PRIME, your order, shipping, tracking, returns, refunds, payments, or our store policies, please contact us using the information below.
Business Information
Store Name: KANSO PRIME
Legal Business Name: KANSO LIVING LLC
Business Address:
117 S Lexington St Ste 100
Harrisonville, MO 64701
United States
Website: kansoprime.com
Customer Support Email: email@kansoprime.com
The business name and address above are consistent with the IRS documentation provided for KANSO LIVING LLC.
Customer Support
For assistance with any of the following, please contact:
Our customer support team can assist with:
- Product questions
- Order status
- Shipping and delivery
- Tracking information
- Order changes or cancellations
- Returns and exchanges
- Refunds
- Damaged, defective, missing, or incorrect items
- Privacy requests
- General store inquiries
For questions about an existing order, please include your order number and the email address used when placing the order so we can assist you more efficiently.
Order Processing & Shipping
Our standard estimated fulfillment timeline is:
Order Processing: 1–3 business days
Shipping/Transit: 6–12 business days
Estimated Total Delivery Time: 7–15 business days
Business days generally exclude weekends and applicable public holidays.
Please review our Shipping Policy for complete shipping and delivery information.
Returns & Refunds
We offer eligible returns within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To request a return or report an order issue:
Email: email@kansoprime.com
Please include your order number, a description of the issue, and photographs where appropriate.
Do not send returns to our business address unless our customer support team specifically instructs you to do so. Approved returns should be sent according to the return instructions provided by us.
Privacy Requests
For questions regarding your personal information or to exercise an applicable privacy right, please contact:
Please use “Privacy Request” as the subject line.
Additional information is available in our Privacy Policy and Your Privacy Choices page.
Contact KANSO PRIME
KANSO PRIME
Operated by KANSO LIVING LLC
117 S Lexington St Ste 100
Harrisonville, MO 64701
United States
Email: email@kansoprime.com
Website: kansoprime.com
We aim to respond to customer inquiries as promptly as reasonably possible during normal business days.